Telephone: 01925 633583

Welcome Back

It's just over a year since the first lockdown was announced and March 2020 was a strange month indeed. 

With unusually balmy weather for that time of year and hardly any traffic on the roads it almost had a holiday feel to it.  Then bit by bit the reality of what we were facing became apparent and by May 2020 most people realised that this country was facing a serious crisis the like of which hadn't been seen since the Second World War.   

In spite of all the negativity over the last year there have been some amazing goodwill stories;  the struggling hospitality industry finding time to help people in need, war veterans walking miles to support the NHS, and so many ordinary people doing extraordinary things across the communities to help those in need. 

The turning point for the country has been the vaccine which as well as bringing some semblance of security to millions of our citizens has also provided a platform for us all to start rebuilding our lives and businesses. 

As a retail business we have certainly had to make changes to adapt along with the rest of the industry and like everyone else we are very much looking forward to things getting back to normal. 

So one thing you can be certain of is the warmest welcome ever from all our staff here as we open the doors again to our customers on the 12th of April.

 

  

 

 

 

 

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Clare James Automotive Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allow Clare James Automotive Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.
We can introduce you to a selected panel of lenders, which includes Volkswagen Financial Services. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Volkswagen Financial Services, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Volkswagen Financial Services also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms, and conditions apply, UK residents only, 18’s or over. Guarantees may be required.

What To Do If You Have A Complaint

Lightcliffe Skoda Warrington are an appointed representative of Automotive Compliance who are authorised and regulated by the FCA firm number 497010

Regulated Complaints Post: Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD Telephone: 01452671560 E-mail: complaints@automotive-compliance.co.uk
Financial Ombudsman Service, the following information must also be added to this page: If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk