What our customers say about us...
I was incredibly impressed with the quality of service provided by Promise and Eamon in the service department at Lightcliffe Warrington. They were efficient, understanding and incredibly helpful in getting the problem solved with minimal fuss and excellent communication that helped offset the frustrations with the car.
Mr R Davies
I was a walk in enquiry with no real clue as to what I was looking for, other than a wanted a small car for my wife. Prior to visiting my intention was to explore a lease, but the team at Warrington were able to clearly explain the beneifts to a lease and a PCP to allow me to make an informed decision. I was happy with the purchase terms and price and we concluded the deal. From that moment I was kept fully up to speed with the order progression and I was made to feel that the purchase was as important to them as it was to my wife and I.
My experience was an absolute delight as Lewis was extremely polite and very knowledgeable regarding all aspects of the car. He seems to go the extra mile in keeping us informed.
The sales representative talked me through the car options/features and demonstrated the cost commitment very clearly. This allowed me to choose my car with clarity. He gave clear with all explanations on trading in my car and left me with no unanswered questions.
I bought a used Octavia last year. Just had its first service in my ownership. I had excellent service from both the sales and the service department. I'd recommend this dealership
great service. very helpful wit sorting out my new car. thanks guys!!
Just been in again to inquire about new car. Bought a used car two years ago and had one service done so far. Been offered great deal. Salesman was v helpful and new showroom is great
I recently purchased a 2013 Skoda Octavia from this dealership. We arrived to test the vehicle on what was clearly a busy Saturday afternoon, but in any event were treated with every courtesy and respect. Pre-purchase communications were - as you might expect - very good, with the salesman concerned even sending me a brief personalised video of the vehicle, in advance of my test drive. On the whole, staff were knowledgeable and professional. As with any car dealership, after-sales service is a much better barometer of quality than pre-sales service and, as the vehicle had a very slight issue I needed attending-to, I'm pleased to say they did not disappoint in this regard. Whilst diagnosis appointments could be a little easier to obtain (no Saturday service and no afternoon appointments) I found the service to be efficient, friendly and professional. Once the issue was resolved, they even emailed me a video to confirm the work done. On the whole from my experience thus-far I would have no hesitation in recommending others visit this dealership.
I recently picked up my new Skoda Superb from the newly refurbished light and airy Warrington showroom. I have experienced very professional service from ordering my new car in December through to collection two weeks ago. I have to commend and publicly thank Mr Lewis Peacock, the Motability Specialist, who anticipated my requirements regarding the alignment of the front seat and ensured that I was comfortable during the handover process. I have every confidence in Lightcliffe Skoda and anticipate nothing but professionalism in all my future communications with them.