Telephone: 01925 633583

We really DO want your Skoda

Here at Lightcliffe operations are slowly returning to some kind of pre-Covid status quo and thanks to all our wonderful customers there seems to be no shortage of interest in new cars. This is undoubtedly assisted with the new model range on offer, and with an SUV event on the horizon we are optimistic that we can make up for lost time during the remainder of 2020. 

 

However, one problem that has surfaced is the supply of used Skoda’s, which seems to have been exhausted. It is of course understandable that the built in reliability boasted by our fantastic brand does reduce the pressure for customers to trade their car for a new model,  and that particular decision can easily be delayed for a few months or even years. 

 

The approved used car function of any franchised dealer is the beating heart of the motor industry which is why we have put such a high premium on setting out a number of attractive benefits should any of our customers want to take advantage. This has prompted us to launched our new “We want to buy your Skoda” campaign with some “never seen before” offers to tempt even customers who have only recently purchased.

 

An email which was sent out earlier this week has yielded one of the highest “open” rates we have ever seen demonstrating again the good will of our customers and the trust they put in us to only make contact when we have something of value to offer. 

 

The campaign kicks off this week and so far the appointment book is looking very healthy. We just hope that you want to sell as much as we want to buy!

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Clare James Automotive Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allow Clare James Automotive Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.
We can introduce you to a selected panel of lenders, which includes Volkswagen Financial Services. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Volkswagen Financial Services, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Volkswagen Financial Services also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms, and conditions apply, UK residents only, 18’s or over. Guarantees may be required.

What To Do If You Have A Complaint

Lightcliffe Skoda Warrington are an appointed representative of Automotive Compliance who are authorised and regulated by the FCA firm number 497010

Regulated Complaints Post: Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD Telephone: 01452671560 E-mail: complaints@automotive-compliance.co.uk
Financial Ombudsman Service, the following information must also be added to this page: If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk