Telephone: 01925 633583

New Service Plan Offer

Here at Lightcliffe its standard practice to offer our customers a service plan when they buy a new car. Whilst most cynics would think this is just a sales ploy they actually work especially well for the customer. 

How do they work? Well, most plans involve a one-off or monthly payment that covers the cost of a certain number of scheduled services and a reminder is sent when the service is due.

When looking at benefits, avoiding expensive servicing bills is probably the most attractive aspect of the plan and for most people the opportunity to pay for a certain number of services up front or as a fixed monthly fee is appealing. 

In some cases, the plan can even be included in the overall car finance payment so the whole purchase becomes one, straightforward monthly cost.

The price of the services is set at the point of sale, so there’s no worry about parts and labour costs increasing; the customer just books the car in whenever it’s due

Another feature that is often overlooked and possibly the most important one, is that an official Skoda service plan will ensure that the car goes back to a franchised dealership to have the work carried out. This in turn means the customer gets all the main dealer stamps in the car's service book and that genuine parts are used - both reassuring and complimentary to the car’s service history.

In fact the only real downside is a little more cost at the point of purchase. 

All we know at Lightcliffe  is that plenty of customers regret not having a service plan, but we have yet to meet one who does regret it!


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Clare James Automotive Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allow Clare James Automotive Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.
We can introduce you to a selected panel of lenders, which includes Volkswagen Financial Services. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Volkswagen Financial Services, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Volkswagen Financial Services also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms, and conditions apply, UK residents only, 18’s or over. Guarantees may be required.

What To Do If You Have A Complaint

Lightcliffe Skoda Warrington are an appointed representative of Automotive Compliance who are authorised and regulated by the FCA firm number 497010

Regulated Complaints Post: Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD Telephone: 01452671560 E-mail:
Financial Ombudsman Service, the following information must also be added to this page: If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at