Telephone: 01925 633583

Lightcliffe Embraces The Motability Ethos

Since the Motability Scheme was started in 1977 to help disabled people and their families with personal mobility it has successfully delivered mobility to over four million customers across the UK.

 

An integral part of the success of the scheme is the customer service supplied at dealership level, and this is something that we at Lightcliffe are extremely proud of. 

 

Our dealership provides over 200 cars annually to various customers in the community and is one of the top performing suppliers in the country with reviews on the official site averaging well above 4.7/5. 

 

As well as having dedicated staff members who are fully versed in all the requirements for the scheme, we have also adopted our own mantra- “Motability – The Lightcliffe Way”- which encompasses a whole set of customer service ethics to ensure that the entire process is accessible, customer friendly and seamless. 

 

With competitive offers and a range of some of the most comfortable and reliable cars in the market, buying a new car through the Lightcliffe Motability scheme guaranteed to deliver on every level. 

 

As always, our friendly and fully trained sales executives are on hand to take any enquiries and would be happy to arrange a test drive and discuss all the options with any prospective Motability customer. 

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Clare James Automotive Limited trading Lightcliffe Skoda Warrington is an Appointed Representative of Automotive Compliance Ltd who is authorised and regulated by the Financial Conduct Authority (FCA No. 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Clare James Automotive Limited trading Lightcliffe Skoda Warrington to act as a credit broker, not a lender, for the introduction to a limited number of lenders, and to act as an agent on behalf of the insurer for insurance distribution activities only.
We are a credit broker and not a lender. We can introduce you to a lender on our panel, which includes lenders of vehicle manufacturers. We have commercial arrangements with lenders and credit brokers which are likely to influence who we introduce you to. We are not an independent financial adviser and don’t give you any advice or recommendations. It is your choice whether you enter into any finance agreement.
Our approach is to introduce you first to the manufacturer lender linked to the franchise offering you the vehicle. They will usually offer the best available package for you, taking into account both interest rates and other contributions (but we do not guarantee they do). If they are unable to offer finance, we then seek to introduce you to someone else on our panel. We will usually receive a commission for your introduction. This will be either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you choose.
Lenders of vehicle manufacturers may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement. Before we propose you to a potential lender, we will tell you of the likely amount of commission we will receive and seek your consent to receiving this commission. The exact amount of commission will be confirmed before you sign your finance agreement.
All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required.

 

What To Do If You Have A Complaint

Lightcliffe Skoda Warrington is a trading style of Clare James Automotive limited which is an appointed representative of Automotive Compliance who are authorised and regulated by the FCA firm number 497010

 

Regulated Complaints Post: Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD Telephone: 01452671560 E-mail: complaints@automotive-compliance.co.uk
Financial Ombudsman Service, the following information must also be added to this page: If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk