Telephone: 01925 633583

Light At The End Of The Tunnel

In the wake of the long-awaited speech from the UK Prime Minister yesterday, there was a noticeable lift in the mood of the nation. All the team at Lightcliffe, along with the rest of the country were delighted to hear that  after a long winter of discontent, the shutters were finally being opened to let some light back into our lives. 

 

As well as dealing with all the practicalities, one of which being that we are allowed to open our doors again from the 12th April, the news about the impact that the vaccine is having on hospital admissions further bolstered our secret hopes that life may just be starting to get back to normal 

 

Whilst we don’t expect our customers will be camping out on Winwick Road on the night of the 11th to be first through the door, we do understand that many of you have put certain issues and concerns about your car on hold, and welcoming you back in person will give us every opportunity to deal with promptly and efficiently. 

 

Between now and then we will of course remain “digitally” open and available for service and warranty work on vehicles, which can be booked through our reception on 01925 633 583, or by clicking through to the contact page on our web site. We will also maintain our high safety standards by continuing with all required social distancing and sanitising measures until instructed otherwise

 

We can’t wait to welcome you all back in person, and hopefully we can all look forward to a much brighter 2021.

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Clare James Automotive Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allow Clare James Automotive Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.
We can introduce you to a selected panel of lenders, which includes Volkswagen Financial Services. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Volkswagen Financial Services, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Volkswagen Financial Services also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms, and conditions apply, UK residents only, 18’s or over. Guarantees may be required.

What To Do If You Have A Complaint

Lightcliffe Skoda Warrington are an appointed representative of Automotive Compliance who are authorised and regulated by the FCA firm number 497010

Regulated Complaints Post: Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD Telephone: 01452671560 E-mail: complaints@automotive-compliance.co.uk
Financial Ombudsman Service, the following information must also be added to this page: If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk