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Goodbye To a Dear Friend And Colleague

It’s a well-used phrase which states that a business is only as good as its people, and here at Lightcliffe we are fiercely proud of the amazing team we have built over the past 10 years. 

 

So when Lorraine Grayson, one of our nearest and dearest announced that she was moving on to new pastures, it was always going to be emotional. 

 

Lorraine, pictured here with her “leaving” pack, has been Sales Administrator at Lightcliffe for 8 years now, and as well as doing a fantastic job of organising the ever more complex sales process, she was also a constant voice of wisdom and reason for the whole team. 

 

Sales execs would dread being ticked off by Lorraine for missing paperwork for a deal, but equally would welcome a comforting word from her if it was ever needed.

 

Although staying in the industry, she wanted to embrace some new challenges so is moving on to a larger dealership to manage a team, where we are sure she will acquit herself admirably.

 

We will all miss Lorraine, but she takes with her our very best wishes for her new role and look forward to seeing her achieve the success she deserves.

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Clare James Automotive Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allow Clare James Automotive Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.
We can introduce you to a selected panel of lenders, which includes Volkswagen Financial Services. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Volkswagen Financial Services, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Volkswagen Financial Services also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms, and conditions apply, UK residents only, 18’s or over. Guarantees may be required.

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Lightcliffe Skoda Warrington are an appointed representative of Automotive Compliance who are authorised and regulated by the FCA firm number 497010

Regulated Complaints Post: Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD Telephone: 01452671560 E-mail: complaints@automotive-compliance.co.uk
Financial Ombudsman Service, the following information must also be added to this page: If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk