Telephone: 01925 633583

Lightcliffe Skoda Lockdown Update

Lightcliffe SKODA Lockdown Update

During the forthcoming lockdown period the dealership will be operational at a level to ensure we can fulfil the following criteria;

  1. Adherence to all government guidelines relating to trading during lockdown
  2. Attention to safety precautions to keep our customers and staff safe at all times
  3. Application of all internal procedures to ensure that all customer enquiries can be dealt efficiently and safely across the range of services that we provide 

 

Lightcliffe SKODA Sales Team

The showroom new and used car display will be closed to the public until further notice

 

We will operate a “Click and Collect” service for all customers who wish to purchase cars during lockdown. 

Our staff will be available for “Virtual “ appointments at all times to ensure that all needs during the process can be addressed 

Finally, all required documentation has been set up so that signatures can be taken online, and all transactions will either be remote or contactless

 

Lightcliffe SKODA Service Team

The service & parts department and workshop will remain fully operational during lockdown and we have taken additional safety measured to ensure safety for all customers and staff alike.

We will also be operating collection and delivery options wherever possible and when visits are required, all necessary social distancing and sanitisation rules will be observed.

 

Contact 

If you have any questions on any of the above, please feel free to contact us anytime to discuss your own circumstances or particular requirements and we will endeavour to accommodate wherever possible

The dealership will be open for telephone calls during normal hours on 01925 633583 where we have a dedicated showroom host to direct your call.

Alternatively feel free to contact us via email or live chat from the website anytime where your enquiry will be deal with at the earliest possible convenience

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Clare James Automotive Limited trading Lightcliffe Skoda Warrington is an Appointed Representative of Automotive Compliance Ltd who is authorised and regulated by the Financial Conduct Authority (FCA No. 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Clare James Automotive Limited trading Lightcliffe Skoda Warrington to act as a credit broker, not a lender, for the introduction to a limited number of lenders, and to act as an agent on behalf of the insurer for insurance distribution activities only.
We are a credit broker and not a lender. We can introduce you to a lender on our panel, which includes lenders of vehicle manufacturers. We have commercial arrangements with lenders and credit brokers which are likely to influence who we introduce you to. We are not an independent financial adviser and don’t give you any advice or recommendations. It is your choice whether you enter into any finance agreement.
Our approach is to introduce you first to the manufacturer lender linked to the franchise offering you the vehicle. They will usually offer the best available package for you, taking into account both interest rates and other contributions (but we do not guarantee they do). If they are unable to offer finance, we then seek to introduce you to someone else on our panel. We will usually receive a commission for your introduction. This will be either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you choose.
Lenders of vehicle manufacturers may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement. Before we propose you to a potential lender, we will tell you of the likely amount of commission we will receive and seek your consent to receiving this commission. The exact amount of commission will be confirmed before you sign your finance agreement.
All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required.

 

What To Do If You Have A Complaint

Lightcliffe Skoda Warrington is a trading style of Clare James Automotive limited which is an appointed representative of Automotive Compliance who are authorised and regulated by the FCA firm number 497010

 

Regulated Complaints Post: Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD Telephone: 01452671560 E-mail: complaints@automotive-compliance.co.uk
Financial Ombudsman Service, the following information must also be added to this page: If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk