Telephone: 01925 633583

Embracing the digital age!

Lighcliffe Skoda has just won the "Digital Assistant Tour De France" in which it beat all the other UK dealers past the post. The initiative was set up to encourage all dealerships to embrace the new exciting iPad technology that is now available in every branch. Two of our most experienced executives have championed the technology and are simply loving it. "I never really liked sitting behind a PC when dealing with customers" said Lewis Peacock (right) who is also our longest serving member of staff. "Its much better when you can share the screen and take each customer through the sales process".   Ben Blandford (left), a regular winner of the monthly sales prize was equally ebullient. "The iPad allows us to engage properly with the customer and walk around with them in the showroom. It removes all the barriers and limitations associated with the old desk PCs". With this new technology now firmly in place, the whole sales team can look forward to continuing the company philosophy of putting customer front back and centre of everything they do! 

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Clare James Automotive Limited trading Lightcliffe Skoda Warrington is an Appointed Representative of Automotive Compliance Ltd who is authorised and regulated by the Financial Conduct Authority (FCA No. 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Clare James Automotive Limited trading Lightcliffe Skoda Warrington to act as a credit broker, not a lender, for the introduction to a limited number of lenders, and to act as an agent on behalf of the insurer for insurance distribution activities only.
We are a credit broker and not a lender. We can introduce you to a lender on our panel, which includes lenders of vehicle manufacturers. We have commercial arrangements with lenders and credit brokers which are likely to influence who we introduce you to. We are not an independent financial adviser and don’t give you any advice or recommendations. It is your choice whether you enter into any finance agreement.
Our approach is to introduce you first to the manufacturer lender linked to the franchise offering you the vehicle. They will usually offer the best available package for you, taking into account both interest rates and other contributions (but we do not guarantee they do). If they are unable to offer finance, we then seek to introduce you to someone else on our panel. We will usually receive a commission for your introduction. This will be either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you choose.
Lenders of vehicle manufacturers may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement. Before we propose you to a potential lender, we will tell you of the likely amount of commission we will receive and seek your consent to receiving this commission. The exact amount of commission will be confirmed before you sign your finance agreement.
All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required.

 

What To Do If You Have A Complaint

Lightcliffe Skoda Warrington is a trading style of Clare James Automotive limited which is an appointed representative of Automotive Compliance who are authorised and regulated by the FCA firm number 497010

 

Regulated Complaints Post: Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD Telephone: 01452671560 E-mail: complaints@automotive-compliance.co.uk
Financial Ombudsman Service, the following information must also be added to this page: If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk