Telephone: 01925 633583

A Warm Welcome

All the team here at Lightcliffe have been pleased to welcome two new members to Lightcliffe over the last few weeks, namely Daniel Bate and Bradley Cottrell. 

 

Bradley, who joins the new car sales team as a trainee sales executive hails from quite a different industry. A fully trained chef with experience in some of the best restaurants in the region, he eventually decided to submit to his lifelong love of cars and sought a career in the motor trade. Bradley made his mark in last weekend’s VIP event by selling his first new car, which, considering the inherent complexities of the current new car process, is some achievement.  The fact that it was one of our most exclusive VRS models was just the icing on the cake. 

 

Daniel, a keen downhill mountain biker, has a wealth of experience working as a technician in the independent sector and his elevation to train as a fully-fledged technician for one of the world’s most popular marques was a natural move. His appreciation of high-quality machines resonates perfectly with the Skoda brand and he has made no secret of the fact that he aspires to go all the way to become a master technician. 

 

For most customers who regularly visit the dealership, the ethos of putting the customer first and always making yourself available is evident in all departments.

 

Bradley and Daniel are already popular with staff and customers alike and are certain to continue the “first class” customer service tradition.

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Clare James Automotive Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allow Clare James Automotive Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.
We can introduce you to a selected panel of lenders, which includes Volkswagen Financial Services. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Volkswagen Financial Services, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Volkswagen Financial Services also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms, and conditions apply, UK residents only, 18’s or over. Guarantees may be required.

What To Do If You Have A Complaint

Lightcliffe Skoda Warrington are an appointed representative of Automotive Compliance who are authorised and regulated by the FCA firm number 497010

Regulated Complaints Post: Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD Telephone: 01452671560 E-mail: complaints@automotive-compliance.co.uk
Financial Ombudsman Service, the following information must also be added to this page: If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk