Dear John
Well all my paperwork completed this morning and now I'm excited to be picking up my new shiny Kodiaq tomorrow!
I feel compelled to write to you as throughout the whole process I have been so well looked after by Daniel Preston.
Daniel right from the outset has been courteous, patient, kind and informative. He has regularly been in contact with me with updates and general checking in. I have felt so well looked after. The most recent situation was of course the issues you have been having, and continue to have with the factory, which led, for me luckily, to a brief two week delay.
Daniel was quick to contact me early with an overview of the situation managing my expectations but also going one step further and arranging a replacement car.
The overall experience of visiting your branch is always an extremely positive one. Whether its the service guys or discussing a new car with the sales team. One of the reasons I chose to stay with Skoda after my recent Octavia was the vibe at the branch epitomised by Daniel.
I wish the branch well during this particular challenging time for you all and hopefully the second half of 2022 will see most of the current issues greatly eased.
I will certainly be recommending Skoda and your branch specifically to friends and family who may be in the hunt for their next car.
Kind regards
Steve
Steve Finnigan
Daniel Lennon helped make my car dreams come true! Absolutely brilliant service, I went in last week as my current car was having its MOT and decided to start looking for my next car. Daniel was brilliant from start to finish, I returned today as I knew what I wanted and he got me an even better deal! 5* fantastic salesman, friendly and helpful, nothing is too much trouble and he really understood what I wanted in a car and made sure I got the best deal for me. Rearranged the show room so that I could test drive the car beforehand, always checked to see if we wanted any hot drinks, felt in safe hands which is why I returned today, explained everything in detail and had top knowledge of the cars. Generally a really great Skoda branch, service department also brilliant and they gave me a great price for my Fabia as part ex. So excited to get my new Skoda. Thank you!!!
Frankey Brown
We had the great pleasure of meeting Daniel Lennon yesterday at the dealership. He's very professional, warm, friendly & extremely accommodating. His customer service is superb, we were very well informed & felt in very safe hands. We bought a car from him..without any hesitation.This young man will go far. Thankyou Daniel.
Janey Stelfox
Why Lightcliffe?
Lightcliffe ŠKODA are the Friendly Skoda people. General Manager John Sharp and his team have loads of experience in helping customers with their motoring needs. Whether you're looking for a new, nearly new or used ŠKODA or a reputable dealership to undertake the servicing and maintenance of your car, Lightcliffe are ready and waiting with a warm welcome.
Your car is safe in our hands
You can be assured that your ŠKODA is in the best hands, as all of our vehicle technicians are fully qualified and continually trained by ŠKODA. In addition to this, we will only use genuine Skoda parts on your car.
Motability friendly
At Lightcliffe ŠKODA, we understand the importance of finding the right Motability car. Our staff are approachable and professional, with an exceptional knowledge of the ŠKODA range. We'll help you find your perfect ŠKODA.
Used ŠKODA cars
Our Approved used ŠKODAs are ALWAYS competitively priced. Choose from a range of nearly new, ex-demo and approved used ŠKODAs that feel like new.